Frequently Asked Questions
Everything you need to know about the hybrid cookware revolution.
What exactly is hybrid cookware?
Hybrid cookware combines the best of both worlds: the durability and searing power of stainless steel with the easy cleanup of a non-stick surface. Our patented laser-etched hexagon design allows for a premium cooking experience without the fragility of traditional non-stick pans.
Is HexClad cookware dishwasher safe?
Yes, all HexClad cookware is 100% dishwasher safe. Because of our unique construction, you can also use metal utensils and abrasive sponges like steel wool without worrying about scratching the surface.
What is your shipping policy?
We offer free standard shipping on all orders within the contiguous United States. Orders are typically processed within 1-2 business days and delivered within 3-7 business days depending on your location.
Do you offer a warranty on your products?
We stand behind our quality with a Lifetime Warranty. This covers any manufacturer defects in materials or workmanship for the life of the product, ensuring your investment in premium cookware is protected.
Can I use HexClad on an induction cooktop?
Absolutely. HexClad is designed with a magnetic stainless steel base, making it compatible with all cooktops, including induction, gas, electric, and ceramic glass.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund, no questions asked.